High Top Haven

We offer free delivery on orders over R800anywhere in South Africa, with an estimated delivery time of3–4 daysfrom the date of purchase. All orders are shipped viaAramexorThe Courier Guyfor fast and reliable service.

- Yes, you can track your order by visiting the Aramexpage on our website. Simply enter your order number, and you will receive real-time updates on the status and location of your package. We will also provide you with a link to track your order.

- Once your order is placed and payment is confirmed, our team works diligently to process and prepare your sneakers for shipment. Please allow 1-2 business days for order processing before the shipment is handed over to the courier company.

For any inquiries, you can reach us by email at info.hightophaven@gmail.com or speak to one of our agents on WhatsApp using the number+27 8247 87685. Our dedicated customer support team will respond to your queries as soon as possible. You can expect a response within 30 minutes.

We're not accepting PayJustNow or Payflex at the moment. For now, we're only accepting cash payments. However, we're working on expanding our payment options, and PayJustNow may be available in the future.

We use Paystack, Yoco as our payment processor, which allows us to accept various payment methods, including credit/debit cards, bank transfers, and mobile money.

We have a hassle-free return and exchange policy. If you are not satisfied with your purchase or received a defective item, you can initiate a return or exchange within 14 days of delivery. Please visit our "Returns and Exchanges" page for more information on the process.